Terms and Conditions

Last updated: March 10, 2026

Welcome to Tu Joyita Miami. By accessing and using our website tujoyita.com and make purchases through it, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Business Identification

This website is operated by Tu Joyita Miami, with commercial address at:

7212 Bird Road, Miami, FL 33155, United States
🌐 tujoyita.com
📧 info@tujoyita.com

2. Acceptance of Terms

By accessing this website, creating an account, or making a purchase, you confirm that:

• You have read, understood, and accept these Terms and Conditions in their entirety.
• You are over 18 years of age or have parental or legal guardian consent.
• You have the legal capacity to enter into binding contracts.

If you do not agree with any of these terms, we ask that you do not use our website or our services.

3. Products and Services

3.1 Product Description

Tu Joyita Miami is dedicated to the sale of high-quality jewelry, including but not limited to: rings, necklaces, chains, bracelets, earrings, pendants, and accessories crafted in gold, silver, stainless steel, and other metals, with or without precious and semi-precious stones.

3.2 Information Accuracy

We strive to display the colors, materials, and characteristics of our products as accurately as possible. However, due to screen variations and the handcrafted nature of jewelry, slight differences may exist between photographs and the actual product. These variations do not constitute a product defect.

3.3 Authenticity and Quality

We guarantee the authenticity of all our products. Each item meets the quality standards described in its product listing. The materials (gold karats, silver purity, type of stones) are as indicated in the description of each item.

4. Prices and Payments

4.1 Prices

• All prices are expressed in US dollars (USD).
• Prices may be subject to change without prior notice, especially for products whose value depends on precious metal market rates.
• The price in effect at the time of confirming your order will be the final price applicable to your
• Prices do not include sales tax from the State of Florida, which will be calculated and added during the checkout process in accordance with current legislation.

4.2 Payment Methods

We accept the following payment methods:

• Credit and debit cards (Visa, MasterCard, American Express, Discover)
• Electronic payments through secure third-party platforms
• Other methods indicated during the checkout process

All payments are processed through PCI DSS certified payment platforms. Tu Joyita Miami does not store credit or debit card information on its servers.

4.3 Payment Verification

We reserve the right to verify the buyer's identity and the validity of the payment method before processing an order. In the event of suspected fraud, we may cancel the order and notify the appropriate authorities.

5. Purchase Process

5.1 Placing an Order

1. Select the desired products and add them to the shopping cart.
2. Review your cart and proceed to checkout.
3. Enter your shipping and billing information.
4. Select the shipping and payment method.
5. Review and confirm your order.

5.2 Order Confirmation

After completing your purchase, you will receive a confirmation email with your order details and a reference number. This email does not constitute order acceptance; acceptance occurs when the product is shipped and you receive the shipping notification.

5.3 Availability

All orders are subject to availability. If a product is not available after the order has been placed, we will notify you promptly and offer you a full refund or the option to select an alternative product.

5.4 Order Cancellation

You may request cancellation of your order before it has been shipped by contacting us via email or phone. Once the order has been sent, you must follow our return process.

6. Shipping

Complete shipping terms are detailed in our Shipping Policy. In summary:

• We ship within the continental United States.
• Delivery times vary depending on the shipping method selected.
• All jewelry shipments include protective packaging and insurance.
• The customer is responsible for providing a correct and complete shipping address.

7. Returns and Refunds

Our complete return policy is available on the Return and Refund Policy. In summary:

• We accept returns within 14 calendar days after receiving the product.
• The product must be unused, in its original condition and packaging.
• Personalized or engraved items are not returnable.
• Refunds will be processed to the original payment method.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product photographs, designs, icons, and software, is the property of Tu Joyita Miami or its content providers, and is protected by United States and international intellectual property laws.

The reproduction, distribution, modification, or commercial use of any content from this site without the express written authorization of Tu Joyita Miami is prohibited.

9. User Accounts

By creating an account on our site, you agree to:

• Provide truthful, accurate, and up-to-date information.
• Maintain the confidentiality of your login credentials.
• Immediately notify us of any unauthorized use of your account.
• Be responsible for all activities that occur under your account.

We reserve the right to suspend or delete accounts that violate these terms or are used fraudulently.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• Tu Joyita Miami shall not be liable for indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our website or services.
• Our total liability in any claim shall not exceed the amount paid by you for the product or service in question.
• We do not guarantee that the website will be available uninterrupted or error-free.

11. Indemnification

You agree to indemnify and hold harmless Tu Joyita Miami, its officers, employees, and agents from any claims, demands, losses, or damages, including reasonable attorney fees, arising from your use of the website, your violation of these terms, or your infringement of third-party rights.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without giving effect to its conflict of laws provisions.

Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

13. Dispute Resolution

Before initiating any legal proceedings, both parties commit to attempting to resolve any dispute in good faith through:

1. Direct negotiation: Contacting our customer service team to seek an amicable solution.
2. Mediation: If direct negotiation is not satisfactory, the parties may agree to submit to mediation before a certified mediator in the State of Florida.

14. Modifications to the Terms

Tu Joyita Miami reserves the right to modify these Terms and Conditions at any time. Modifications will take effect immediately upon publication on this website. The "last updated" date at the top of this page will indicate when the most recent change was made.

Continued use of the website after the publication of changes constitutes your acceptance of the modified terms.

15. Severability

If any provision of these Terms and Conditions is deemed invalid or unenforceable, such provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

16. Contact

If you have questions, comments, or concerns about these Terms and Conditions, you may contact us through:

📧 Email: info@tujoyita.com
📍 Address: 7212 Bird Road, Miami, FL 33155
🌐 Web: tujoyita.com/contact