Privacy Policy
Last updated: March 10, 2026
Tu Joyita Miami ("we," "our," or "the company") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website tujoyita.com or make purchases through it.
1. Data Controller
Tu Joyita Miami
7212 Bird Road, Miami, FL 33155, United States
📧 privacy@tujoyita.com
🌐 tujoyita.com
2. Information We Collect
2.1 Information You Provide Us
- Account data: first name, last name, email address, phone number, and password when creating an account.
- Purchase data: shipping address, billing address, order history, and contact preferences.
- Payment data: credit/debit card information or other payment methods. Note: We do not store complete credit card data on our servers. Payments are securely processed by our PCI DSS certified payment service providers.
- Communications: information you provide when contacting us by email, phone, contact form, or social media.
2.2 Automatically Collected Information
- Browsing data: IP address, browser type and version, operating system, pages visited, visit duration, referral pages.
- Device data: device type, unique identifier, screen resolution.
- Cookies and similar technologies: we use cookies for site functionality, language preferences, and analytics. See our Cookie Policy for more details.
3. How We Use Your Information
We use the collected information for the following purposes:
- Process orders: manage your purchases, shipments, payments, and returns.
- Order communications: send confirmations, shipping updates, and notifications related to your purchases.
- Customer service: respond to your inquiries, requests, and claims.
- Improve our services: analyze website usage to improve the user experience, functionality, and content.
- Security: protect against fraud, unauthorized access, and other illegal activities.
- Legal compliance: comply with applicable tax, accounting, and legal obligations.
- Marketing (only with consent): send promotions, special offers, and news. You can unsubscribe at any time.
4. Cookies We Use
Our website uses the following categories of cookies:
Necessary Cookies
| Cookie | Origin | Purpose | Duration |
|---|---|---|---|
| woocommerce_cart_hash | WooCommerce | Shopping cart functionality | Session |
| woocommerce_items_in_cart | WooCommerce | Verify items in cart | Session |
| wp_woocommerce_session_* | WooCommerce | Store session | 2 days |
Functional Cookies
| Cookie | Origin | Purpose | Duration |
|---|---|---|---|
| trp_language | TranslatePress | Remember language preference | 1 year |
| wordpress_logged_in_* | WordPress | Registered user session | 2 weeks |
| wp-settings-* | WordPress | User preferences | 1 year |
For more detailed information, visit our Cookie Policy.
5. Who We Share Your Information With
We do not sell, rent, or exchange your personal information with third parties for marketing purposes. We share data only with:
- Payment processors: to process transactions securely (e.g., Stripe, PayPal). These providers have their own privacy policies and PCI DSS standards.
- Shipping services: to deliver your orders (e.g., USPS, UPS, FedEx). We share the recipient's name, address, and phone number.
- Hosting and technology providers: that help us operate the website securely.
- Legal authorities: when required by law, court order, or to protect our legal rights.
6. Data Security
We implement technical and organizational security measures to protect your personal information.
- SSL/TLS Encryption: all communication between your browser and our server is encrypted.
- No card data storage: payment data is processed directly by PCI DSS certified providers.
- Restricted access: only authorized personnel have access to personal data, through secure credentials.
- Security monitoring: the site has protection against unauthorized access and cyberattacks.
However, no method of Internet transmission or electronic storage is 100% secure. We make our best effort to protect your information, but we cannot guarantee its absolute security.
7. Data Retention
- Account data: while your account remains active. You may request deletion at any time.
- Order data: we retain transaction records for a minimum of 7 years per fiscal and accounting requirements of the State of Florida and the IRS.
- Browsing data: retained in aggregated and anonymized form for analysis.
- Cookies: according to the specific duration of each cookie (see section 4).
8. Your Privacy Rights
8.1 General Rights
You have the right to:
- Access: request a copy of the personal data we hold about you.
- Rectification: correct inaccurate or incomplete personal data.
- Deletion: request the deletion of your personal data (subject to legal retention obligations).
- Portability: request the transfer of your data in a structured and readable format.
- Opposition: object to the use of your data for direct marketing purposes.
8.2 Rights under California Law (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to know: what personal data we collect, use, share, and sell.
- Right to delete: request the deletion of your personal data.
- Right not to be discriminated: you will not receive different service for exercising your privacy rights.
- Right to opt-out: refuse the sale of your personal data. Note: Tu Joyita Miami does NOT sell personal data to third parties.
8.3 How to Exercise Your Rights
To exercise any of these rights, contact:
📧 Email: privacy@tujoyita.com
📍 Address: Tu Joyita Miami \u2014 Privacy, 7212 Bird Road, Miami, FL 33155
We will respond to your request within 30 calendar days. We may need to verify your identity before processing the request.
9. Minors
Our website and our services are not directed to minors under 18 years of age. We do not intentionally collect personal information from minors. If you become aware that a minor has provided us with personal data, please contact us immediately so we can take the necessary steps.
10. Links to Third-Party Sites
Our website may contain links to third-party websites (payment processors, social media, etc.). We are not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of any external site you visit.
11. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new "last updated" date. For significant changes, we will make a reasonable effort to notify you by email or through a prominent notice on our website.
12. Contact
If you have questions, comments, or requests related to this Privacy Policy or the processing of your personal data, you may contact us through:
📧 Email: privacy@tujoyita.com
📍 Address: Tu Joyita Miami \u2014 Privacy, 7212 Bird Road, Miami, FL 33155
🌐 Web: tujoyita.com/contact